Frequently asked questions

I don’t really understand, what service do you offer?
We offer ready-made furniture packages with free delivery, set up and apartment cleaning guided by your personal manager. The packages are made in 6 different styles: Modern, Cream, Scandinavian, Golden Rose, Boho and Marble.
Is the delivery and set up included in package price?
Sure! You don't need to make additional payments for the delivery and set up.
Moreover, we also provide apartment cleaning once we're done with the furnishing. The whole process is guided by our professional supervisor.
Can I customize my package?
Yes, you can mix & match the items within furniture packages. Сontact your private customer service manager in WhatsApp to customize your package, choose desired add-ons and confirm your order.
How long is delivery?
The delivery time depends on your chosen furniture package style. We require 2-4 business days for Modern, Cream, Scandinavian, Marble and Boho styles, 10 business days for Golden Rose one.
How should I pay for the furniture package?
You can proceed to checkout on our website or our customer service manager will provide you with all payment methods available after an order confirmation on WhatsApp.
Can I get a consultation first?
Sure! Contact us on WhatsApp, our customer service manager will answer you within a minute.
How can I be sure that your furniture will fit in my apartment?
Our team of professional interior designers did a lot of research in the UAE estate market to create ready-made furniture packages to fit all unit types we have on our website: from mini-studios to villas.
However, you can share with us your apartment plan or photos/videos of your apartment and our experienced professional team will select options that will perfectly fit in your apartment.
Do you have a showroom?
As a full online service, we don't have any showrooms. You can find detailed pictures of our furniture on our website and social media. Fullflat sells good-looking, durable furniture for a great price because we sell directly to our customers instead of using expensive showrooms.
We want everyone to have a stylish home that's affordable and easy to get. We believe old-fashioned furniture stores are not necessary anymore.
From where is your furniture?
We create our own unique furniture designs with leading local manufacturings and also work with the most appreciated furniture companies in Dubai.
Do you provide curtains, appliances, decorations, etc?
We provide a range of additional packages to make your home complete, starting from decoration to kitchen appliances. All additional packages are delivered and installed for free on your furniture delivery day.
You can take a look at everything available here and add desired packages in the cart while proceeding with the order.
Can I rent your furniture?
Our packages are not for renting. We are working on a one-time purchase model, so after the purchase is made, you are the owner of the full furniture package.
What installment plan do you offer?
We are verified by Tabby and you can use Tabby service as an installment plan. Please contact us on WhatsApp to get more information.
*Kindly note that the Tabby service requires an Emirates ID for the payment.